Shipping policy

SHIPPING DESTINATIONS 
We currently ship to the following countries: France, Germany, Netherlands, Belgium, Ireland, Portugal, Spain, Bulgaria, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Romania, Slovakia, and Slovenia.

SHIPPING PARTNERS
We collaborate with trusted logistics partners, including DPD, ChronoPost, and Colissimo, to ensure safe and timely delivery of your orders.

SHIPPING COSTS & FREE SHIPPING 

For orders above 78,99 EUR, we offer free shipping.

Orders below this amount will include a shipping fee, which will be calculated at checkout based on the destination country and package size.

DELIVERY TIME
Standard delivery times range from 3-5 business days.

Please note that external factors such as, holidays, and unforeseen delays may affect delivery times.

ORDER PROCESSING
Orders are processed within 1-3 business days from the time of purchase.

You will receive a confirmation email and tracking details once your order has been dispatched.

For any further questions regarding our shipping policy, please do not hesitate to contact our customer service team at customerservice@oyoy.dk.